Digital marketing service

CRM, Email & WhatsApp Marketing

CRM, email and WhatsApp journeys that route leads, improve follow-up, nurture prospects and support customer retention.

CRM and lifecycle marketing help businesses manage what happens after a lead or customer first responds. We connect routing, follow-up, nurturing and retention so fewer opportunities are lost.

What we cover

CRM, Email & WhatsApp Marketing services

Support can include CRM setup, lead routing, email marketing, WhatsApp marketing, lead nurturing, automation, re-engagement and retention.

CRM setup

CRM setup is planned around your audience, customer journey and the role it needs to play within the wider marketing strategy.

Lead routing

Lead routing is planned around your audience, customer journey and the role it needs to play within the wider marketing strategy.

Email marketing

Email marketing is planned around your audience, customer journey and the role it needs to play within the wider marketing strategy.

WhatsApp marketing

WhatsApp marketing is planned around your audience, customer journey and the role it needs to play within the wider marketing strategy.

Lead nurturing

Lead nurturing is planned around your audience, customer journey and the role it needs to play within the wider marketing strategy.

Automation

Automation is planned around your audience, customer journey and the role it needs to play within the wider marketing strategy.

Retention

Retention is planned around your audience, customer journey and the role it needs to play within the wider marketing strategy.

What this service should achieve

Focused on useful marketing outcomes.

The focus is faster, more consistent customer handling and better visibility into the journey after a marketing conversion.

Review

We assess the current position, audience, journey, competitors and measurement to identify the most important opportunities.

Plan and build

We create the strategy, assets, campaigns, journeys and tracking required for the service.

Measure and improve

We review performance, document learnings and improve the work based on evidence rather than vanity metrics.

Frequently asked questions

Questions about crm, email & whatsapp marketing

Scope, measurement and responsibilities are agreed before execution so expectations stay clear.

What does crm, email & whatsapp marketing include?

Support can include CRM setup, lead routing, email marketing, WhatsApp marketing, lead nurturing, automation, re-engagement and retention. The exact scope depends on your goals, audience, current setup and priorities.

How is crm, email & whatsapp marketing measured?

The focus is faster, more consistent customer handling and better visibility into the journey after a marketing conversion. Reporting focuses on meaningful customer and business outcomes.

Can NeonCub work with our existing team?

Yes. NeonCub can work as a specialist partner or collaborate with your internal marketing, sales, creative and technology teams with clear responsibilities and reporting.

Related services

Connect this service with the wider customer journey.

Digital marketing often works across several channels. These services can support visibility, acquisition, conversion, measurement or retention alongside crm, email & whatsapp marketing.

Ready to improve your digital marketing?

Tell us what you want to achieve.

We will help identify the right mix of SEO, paid advertising, social media, content, website, CRM and analytics support for your business.

Get a free consultation